Americas Analytics | SSON Analytics

Explore the SSO landscape of the Americas with interactive Visual Analytics Workbooks. Filter many facets to find the answers to your SS&O location questions.

Evaluating Shared Services Locations in Canada

The shared services industry in Canada has been gaining momentum over the past few years – check out what the landscape looks like today, including the top Canadian states and industries for SSCs. We've also pulled some data from the City Cube so you can see how the top SSC cities compare in terms of risk, job competitiveness, cost of living and more.

Benchmarking Analysis of U.S. Shared Service Centers 2017

This report covers the results from polling sessions conducted during SSO Week 2017, Orlando. Find out what your peers in the North America shared services industry said about their shared services organisation.

Evaluating U.S. Natural Disaster Risk: Probability, Resilience & Recovery Time

What potential threats might your North American shared services center be facing? This report covers the history and recurrence probability of natural disasters as well as average period of economic recovery across the 50 states. 

Benchmarking Analysis of Shared Service Centres in the Public Sector 2016

Interested in finding out what the audience members of SSON's Shared Services & Process Improvement for Higher Education & Government 2016 said about their shared services centres? Find out in this benchmarking analysis which covers attrition rate, professional development of talent, average invoice cycle time and more.

U.S. Shared Services Job Market 2017 (Updated Monthly)

This report provides real-time insights into the US shared services job market. View a heatmap of the region's most active job markets and discover the top companies that are hiring this month.

U.S. Shared Services Landscape 2017 Part 1: The War for Talent (Updated Weekly)

This report provides a city-by-city analysis of the US shared services landscape, focusing on talent availability, salary trends and job market whilst utilising real-time data. In addition, get a breakdown of the top SSC cities.

Natural Disaster Risk Analysis of U.S. Shared Services Hotspots

Shared services location strategy comes fraught with many natural disaster risks to consider. This interactive report provides a timely comparative analysis of natural risk factors (windstorms, floods and earthquakes) across U.S. shared services hotspots.

Evolution of Latin America Shared Services Centers (Captive/Hybrid excluding BPO)

The Latin America region has been an increasingly attractive location from which to operate shared services centres due to tax incentives, educated labour and its similar timezones and proximity to North America. Trace the region's growth with this visual report.

Evolution of Canadian Shared Service Centers (2000-2015)

Explore the shared services landscape in Canada in this visual report! Get to know the functions and industries that are being serviced across each province, including city drilldowns, and understand the patterns in cross-industry Shared Service Center growth over the past 15 years. 

Evolution of U.S. Shared Service Centers (2000 - 2015)

Want to know what are the most popular US cities and states as Shared Services Centre locations? Or how graduate talent availability and starting salaries compare across states and affect SSC location selection? Find the answers in this interactive data workbook.

A Decade of Global Process Ownership: The Story So Far

The growth of the GPO role over the past decade has been explosive, with the number of GPOs almost doubling in the past three years alone. Explore the locations, functions, processes and industries that are fueling this growth.