Shared Service Centre Best Practices Blog | SSON Analytics

Data readiness – a precursor to realising the true potential of automation

- Posted by on May 29, 2019

Find out more about data-readiness and how you can become data-ready

Tags: Data datareadiness intelligentautomation RPA IA

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3 Trends Confirmed at SSON’s European Flagship Event

- Posted by on May 21, 2019

Real-time feedback from leading European practitioners at SSON's flagship event

Tags: GBS Customer Experience AI IA Lisbon Poll Europe

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Shared Services Magic Combination: Innovative Leadership + Healthy Ecosystem

- Posted by on March 4, 2019

Lots of opportunity, but incomplete ecosystem and lack of data readiness is limiting Malaysian centers' impact

Tags: malaysia SSC talent Data IA

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- Posted by on February 19, 2019

Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance

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Shared Services in 2019: New Hires’ Skills Aligned to New Technologies & Outsourcing Given a Boost

- Posted by on December 18, 2018

Automation is once again driving a revolution in the workplace. Those that are fastest to adapt will take the lead in performance – and success

Tags: workforce North America shared services trends skills talent

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The Top 20 Most Admired Shared Services Organisations in 2018

- Posted by Syazana Lim on November 6, 2018

SSON Analytics has released their latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations of 2018.

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ANZ Shared Services Market: An Appetite for Performance Enhancing Solutions

- Posted by on October 18, 2018

SSON Analytics has just released its latest Visual Analytics Workbook on the ANZ market, highlighting the advanced state of the ‘services industry’ in providing business support, and its appetite for performance-enhancing tools and competencies.

Tags: Australia ANZ News Zealand

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Higher Education Institutions must look beyond implementation challenges of Shared Services

- Posted by on September 21, 2018

While Shared Services implementation risk is real, benefits are also substantial.

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What’s driving successful Business Transformation in the Nordics right now?

- Posted by Emma Beaumont on September 19, 2018

And for that matter, why are they just so darn good at most things?

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