Shared Service Centre Best Practices Blog | SSON Analytics

The Top 20 Most Admired Shared Services Organisations in 2018

- Posted by Syazana Lim on November 6, 2018

SSON Analytics has released their latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations of 2018.

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ANZ Shared Services Market: An Appetite for Performance Enhancing Solutions

- Posted by barbara.hodge@ssonetwork.com on October 18, 2018

SSON Analytics has just released its latest Visual Analytics Workbook on the ANZ market, highlighting the advanced state of the ‘services industry’ in providing business support, and its appetite for performance-enhancing tools and competencies.

Tags: Australia ANZ News Zealand

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Higher Education Institutions must look beyond implementation challenges of Shared Services

- Posted by alyssa.tan@ssonetwork.com on September 21, 2018

While Shared Services implementation risk is real, benefits are also substantial.

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What’s driving successful Business Transformation in the Nordics right now?

- Posted by Emma Beaumont on September 19, 2018

And for that matter, why are they just so darn good at most things?

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What does good really look like? Benchmark your SSO against 2 different benchmarking datasets

- Posted by syazana.lim@sson-analytics.com on September 11, 2018

How do you benchmark your Shared Services Organisation (SSO)? What data is available?

Tags: benchmarking KPI shared services metrics Metric Benchmarker Metric Intelligence Hub MIH Top 20 Most Admired SSOs

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Business Continuity Plan alert: Q3 2018 Earthquakes now at a record high

- Posted by Emma Beaumont on August 31, 2018

As frequency of Earthquakes reaches a record high for recent years; Refresh your BCP with latest risk and resilience data

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Shared Services in Deutschland: Fokus auf Produktivität und Working Capital

- Posted by barbara.hodge@ssonetwork.com on August 15, 2018

Deutschland vis-a-vis mit Europa: Erfolgsfaktoren, GBS-Strategien, Digital Disruption

Tags: Deutschland shared services Erfolgsmaßnahmen RPA

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German Shared Services Focused on Productivity and Working Capital

- Posted by barbara.hodge@ssonetwork.com on August 13, 2018

How are German SSOs differentiating themselves from the rest of Europe?

Tags: Germany Europe shared services metrics

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Open for Business: Consistent figures for 2018 US Shared Services jobs market

- Posted by Emma Beaumont on July 26, 2018

How do nation-wide employment figures translate into the buoyancy of the Business Services Industry? What do we know about the availability of roles inside captive and outsourced delivery organisations for the US market?...

Tags: shared services job market job opportunities US

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How to succeed with Intelligent Automation: what our surveys tell us

- Posted by Barbara Hodge 2 on July 19, 2018

What’s the evolution from simple desktop automation through to artificial intelligence?

Tags: robotic process automation intelligent automation Machine Learning automation

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