Shared Service Centre Best Practices Blog | SSON Analytics

Why experts think Blockchain will be bigger than Robotics for the Shared Services industry

- Posted by Emma Beaumont on December 5, 2017

Real use cases in every day processes like P2P and Supply Chain.

Tags: blockchain technology use cases robotics digitization process automation

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Is Finance prepared for the opportunities presented by intelligent automation? Maybe not and here’s why.

- Posted by Barbara Hodge 2 on November 16, 2017

There is a lot to work out before Finance can take full advantage of current opportunities

Tags: Finance intelligent automation skills Talent Management Data Barbara Hodge sson

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Can any of us really afford not to be part of China's continued mega-growth?

- Posted by Emma Beaumont on November 13, 2017

2017 marks another growth year (12% increase) for the Chinese Shared Services Landscape: Ignore this BRIC market giant at your own peril

Tags: shared services china shared services centres growth market population growth global workforce planning

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Why Shared Services Organisations should benchmark with the entire market (and not JUST the most successful companies)

- Posted by Emma Beaumont on October 23, 2017

Comparing yourself with only successful firms can be remarkably misleading. SSON Analytics new benchmarking tool, the Metric Intelligence Hub, steps away from the trap of data selection bias by using country- and industry-wide whole population data sets.

Tags: benchmarking metrics performance measurement

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Dubai: MENA’s Most Expensive Shared Services Location Takes the Lead in Regional Growth

- Posted by Barbara Hodge 2 on October 13, 2017

The MENA region is unique for the multiple languages it represents, as well as the fairly regional nature of many of its business entities. That explains to a large extent why most of the shared services support on or nearshore business unit activities.

Tags: shared services Middle East North Africa MENA nearshore

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Life on the edge (of the Pacific Ring of Fire): Risk and Resilience data for its 504 hotspot Shared Service Centres

- Posted by Emma Beaumont 2 on October 12, 2017

Given that we cannot change the weather, we can at least turn our minds to disaster recovery and what the numbers tell us about where business continuity planning stands its very best chance against the forces of nature.

Tags: Ring of Fire natural disaster risk risk probability and resilience

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Automation Offers the Philippines’ Shared Services Industry the Tools to Stay Ahead of its Competition

- Posted by Barbara Hodge 2 on September 28, 2017

With the current wave of automation, locations like the Philippines are having to take a long critical look at their value proposition to ensure survival in the modern marketplace.

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Happy 40th Birthday to the first of Generation Y…

- Posted by Emma Beaumont 2 on September 28, 2017

What the 2017 data tells us about where to find the next-wave of Gen Z, HR-ready graduate talent

Tags: HR Human Resources Millennials talent

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Intelligent Automation: The real picture on the ground

- Posted by Daylin limonte on September 28, 2017

Over the past few years, we have seen increasing discussion around Intelligent Automation (IA) and Robotic Process Automation (RPA), but what’s the real picture on the ground?

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