Shared Service Centre Best Practices Blog | SSON Analytics

SSON Analytics Releases Most Admired SSO 2019 Benchmarks

- Posted by syazana.lim@sson-analytics.com on September 12, 2019

SSON Analytics releases its latest global benchmarking study with the Most Admired Shared Services Organisations for 2019

Tags: benchmarking Data analytics metrics Metric Benchmarker Top SSOs

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How Philippine Delivery Centers are Deploying Success Levers in the Year Ahead

- Posted by barbara.hodge@ssonetwork.com on July 8, 2019

Two levers define value-add for Philippine shared services in the coming years: Global Business Services and Talent.

Tags: GBS Philippines Tax talent

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Establishing a Center of Excellence (COE) in Automation – 4 Critical Ingredients

- Posted by YasmineA on July 2, 2019

Leveraging a Center of Excellence (COE) for automation can help companies overcome the operational painpoints encountered when implementing and scaling IA.

Tags: intelligentautomation

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Data readiness – a precursor to realising the true potential of automation

- Posted by esther.lam@sson-analytics.com on May 29, 2019

Find out more about data-readiness and how you can become data-ready

Tags: Data datareadiness intelligentautomation RPA IA

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3 Trends Confirmed at SSON’s European Flagship Event

- Posted by barbara.hodge@ssonetwork.com on May 21, 2019

Real-time feedback from leading European practitioners at SSON's flagship event

Tags: GBS Customer Experience AI IA Lisbon Poll Europe

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Shared Services Magic Combination: Innovative Leadership + Healthy Ecosystem

- Posted by barbara.hodge@ssonetwork.com on March 4, 2019

Lots of opportunity, but incomplete ecosystem and lack of data readiness is limiting Malaysian centers' impact

Tags: malaysia SSC talent Data IA

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THE TOP CHALLENGES FACING SSCS AND HOW TO LEVERAGE DATA TO OVERCOME THEM

- Posted by barbara.hodge@ssonetwork.com on February 19, 2019

Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance

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Shared Services in 2019: New Hires’ Skills Aligned to New Technologies & Outsourcing Given a Boost

- Posted by barbara.hodge@ssonetwork.com on December 18, 2018

Automation is once again driving a revolution in the workplace. Those that are fastest to adapt will take the lead in performance – and success

Tags: workforce North America shared services trends skills talent

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The Top 20 Most Admired Shared Services Organisations in 2018

- Posted by Syazana Lim on November 6, 2018

SSON Analytics has released their latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations of 2018.

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