The Transformative Potential of Shared Services in Higher Education: What's Behind the Promise and How to Nail the Transition

This report showcases how Shared Services can engender transformational change in operational efficiency within U.S. Higher Education Institutions. It will outline observed changes pre and post-implementation and give a quick insight into a number of key indicators in U.S. Higher Education Shared Service Centers (SSCs). Finally, it lists important factors for successful implementation of Shared Services in Higher Education. Published January 2019.