Insights: EMEA

Explore the Shared Services and Outsourcing landscape across EMEA with these interactive Visual Analytics Workbooks. Filter many facets to find the answers to your EMEA SS&O location questions. 

T-BREXIT: What are the Potential Impacts on the EU Shared Services Landscape?
On 23 June 2016, the UK voted to leave the European Union. This interactive report maps out the 328 captive/hybrid shared service centres (SSCs) in the UK and assesses the potential impacts that Brexit could have on the UK shared services landscape. Published June 2017
Published October 2017
Analysis of the DACH Shared Services Landscape 2017
This report analyses the 222 shared services centers (SSCs) identified across Germany, Austria and Switzerland (DACH).
Published August 2017
Evaluating Shared Services Centre Locations in Middle East & North Africa (2017)
This 2017 report on the Middle East and North Africa shared services landscape analyzes 190 captive/hybrid shared services centers (SSCs) in the region; an 8% increase in the number of SSCs 6 months ago.
Published August 2017
Analysis of the Nordic Shared Services Landscape 2017 (Captive/Hybrid)
This 2017 report on the Nordic shared services landscape analyses 138 captive/hybrid shared service centres (SSCs) in the region.
Published July 2017
Benchmarking Analysis of European Shared Services Centres 2017
This report showcases the results from live audience polling that was conducted with more than 200 shared services professionals at SSON's 17th European Shared Services & Outsourcing Week, held in Manchester, UK, in May 2017.
Published May 2017
Benchmarking Analysis of DACH Shared Service Centres 2016
This report contains an analysis of the audience polling results from Jahresforum Shared Services & Outsourcing Woche 2016. Focusing on shared services centres within the DACH region of Germany, Austria and Switzerland, discover how your centre compares in terms of e-voicing adoption rates, attritio
Published December 2016
MENA Shared Services Landscape 2016 (Captive/Hybrid Excluding BPOs)
This report provides an overview of shared services within the Middle East and North Africa (MENA) region, diving into data on the distribution, functions and attrition rates of centres located there. This report also features the polling results from Shared Services & Outsourcing Week Middle East 2
Published November 2016
DACH Shared Services Centres Landscape 2016 (Captive/Hybrid excluding BPO)
The DACH region of Germany, Austria and Switzerland hosts the headquarters of many shared services centres yet there exists a prevalent trend of near-shoring to neighbouring CEE countries. Take a look at this visual report to view breakdowns of DACH SSCs across different parameters.
Published August 2016