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    <channel>
        <title><![CDATA[ Blog-entries RSS Feed]]></title>
        <link>https://www.sson-analytics.com/rss/blog-entries</link>
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        <pubDate>Sun, 05 Apr 2026 15:49:17 +0000</pubDate>
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                    <item>
                <title><![CDATA[From Executing Process to Managing Outcomes: The Agentic AI-enabled Future]]></title>
                <link>https://www.sson-analytics.com/technology-automation-ai/blog-entries/from-executing-process-to-managing-outcomes-the-agentic-ai-enabled-future?utm_medium=RSS</link>
                <description><![CDATA[ GBS are rapidly evolving as IA, Generative AI, and now Agentic AI expand what can be digitized and transformed ]]></description>
                <author><![CDATA[ peter.galik@takeda.com (Petr Galik) ]]></author>
                <guid>https://www.sson-analytics.com/technology-automation-ai/blog-entries/from-executing-process-to-managing-outcomes-the-agentic-ai-enabled-future?utm_medium=RSS</guid>
                <pubDate>Mon, 16 Mar 2026 03:13:43 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[GBS by the Numbers: Why Many Leaders Stay  Lean – and Some Scale Big]]></title>
                <link>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/gbs-by-the-numbers-why-many-leaders-stay-lean-and-some-scale-big?utm_medium=RSS</link>
                <description><![CDATA[ The distribution shows that most leading GBS organizations operate with a relatively lean captive footprint ]]></description>
                <author><![CDATA[ barbara.hodge@ssonetwork.com (Barbara Hodge) ]]></author>
                <guid>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/gbs-by-the-numbers-why-many-leaders-stay-lean-and-some-scale-big?utm_medium=RSS</guid>
                <pubDate>Thu, 26 Feb 2026 06:55:03 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[We’ve Only Just Begun: What the Data Signals for the Next Era of Global Business...]]></title>
                <link>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/weve-only-just-begun-what-the-data-signals-for-the-next-era-of-global-business-services?utm_medium=RSS</link>
                <description><![CDATA[ January is not about reflection. It's about direction. 

Every year, SSON Research & Analytics publishes the State of the Shared Services & Outsourcing Industry ]]></description>
                <author><![CDATA[ naomi.secor@ssonetwork.com (Naomi Secor) ]]></author>
                <guid>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/weve-only-just-begun-what-the-data-signals-for-the-next-era-of-global-business-services?utm_medium=RSS</guid>
                <pubDate>Thu, 15 Jan 2026 03:20:23 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[January Newsletter]]></title>
                <link>https://www.sson-analytics.com/sson-analytics/blog-entries/january-newsletter?utm_medium=RSS</link>
                <description><![CDATA[ January newsletter on GBS trends, data signals, AI shifts and tools shaping the era of shared services AI ]]></description>
                <author><![CDATA[ naomi.secor@ssonetwork.com (Naomi Secor) ]]></author>
                <guid>https://www.sson-analytics.com/sson-analytics/blog-entries/january-newsletter?utm_medium=RSS</guid>
                <pubDate>Wed, 14 Jan 2026 15:27:47 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Agentic AI and the Autonomous Enterprise: Why Humans Will Stay in the Loop]]></title>
                <link>https://www.sson-analytics.com/technology-automation-ai/blog-entries/agentic-ai-and-the-autonomous-enterprise-why-humans-will-stay-in-the-loop?utm_medium=RSS</link>
                <description><![CDATA[ The path to an autonomous enterprise is not linear. Learn how to prepare the enterprise for what is to come ]]></description>
                <author><![CDATA[ leebogner@gmail.com (Lee Bogner) ]]></author>
                <guid>https://www.sson-analytics.com/technology-automation-ai/blog-entries/agentic-ai-and-the-autonomous-enterprise-why-humans-will-stay-in-the-loop?utm_medium=RSS</guid>
                <pubDate>Mon, 10 Nov 2025 02:54:13 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Unleashing the AI-Powered Shared Services Centers: Navigating the Future of Work]]></title>
                <link>https://www.sson-analytics.com/technology-automation-ai/blog-entries/unleashing-the-ai-powered-shared-services-centers-navigating-the-future-of-work?utm_medium=RSS</link>
                <description><![CDATA[ The rise of AI agents and digital augmentation promises to revolutionize how work gets done. ]]></description>
                <author><![CDATA[ frank.schueler@dhl.com (Frank Schüler) ]]></author>
                <guid>https://www.sson-analytics.com/technology-automation-ai/blog-entries/unleashing-the-ai-powered-shared-services-centers-navigating-the-future-of-work?utm_medium=RSS</guid>
                <pubDate>Mon, 20 Oct 2025 18:31:24 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[SSON Research &amp; Analytics Unveils 2025 Top 20 Most Admired Shared Services Organ...]]></title>
                <link>https://www.sson-analytics.com/metrics-benchmarking/blog-entries/top-20-most-admired-sso-gbs-2025-announcement?utm_medium=RSS</link>
                <description><![CDATA[ This prestigious award celebrates outstanding achievements and performance benchmarks achieved by SSOs and GBS globally... ]]></description>
                <author><![CDATA[ naomi.secor@ssonetwork.com (Naomi Secor) ]]></author>
                <guid>https://www.sson-analytics.com/metrics-benchmarking/blog-entries/top-20-most-admired-sso-gbs-2025-announcement?utm_medium=RSS</guid>
                <pubDate>Wed, 10 Sep 2025 10:52:46 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[The Real GBS Bottleneck? Experience Design]]></title>
                <link>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/the-real-gbs-bottleneck-experience-design?utm_medium=RSS</link>
                <description><![CDATA[ Friction hides in places most teams do not measure. And it spreads fast. ]]></description>
                <author><![CDATA[ kosch.isabella@gmail.com (Isabella Kosch) ]]></author>
                <guid>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/the-real-gbs-bottleneck-experience-design?utm_medium=RSS</guid>
                <pubDate>Wed, 20 Aug 2025 08:54:32 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Stop Waiting for a Mandate. Start Making a Case.]]></title>
                <link>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/stop-waiting-for-a-mandate-start-making-a-case?utm_medium=RSS</link>
                <description><![CDATA[ Here’s the reality: GBS could become a frontline player in enterprise growth. But only a few know how to activate that potential. ]]></description>
                <author><![CDATA[ kosch.isabella@gmail.com (Isabella Kosch) ]]></author>
                <guid>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/stop-waiting-for-a-mandate-start-making-a-case?utm_medium=RSS</guid>
                <pubDate>Wed, 13 Aug 2025 07:32:31 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[The War for Shared Services Talent Is Here — And You Might Be Underprepared]]></title>
                <link>https://www.sson-analytics.com/hr-talent-workforce/blog-entries/the-war-for-shared-services-talent-is-here-and-you-might-be-underprepared?utm_medium=RSS</link>
                <description><![CDATA[ The AI hype might be loud, but let’s be honest: people still run the show. And right now, the people powering Shared Services are rethinking everything.  ]]></description>
                <author><![CDATA[ naomi.secor@ssonetwork.com (Naomi Secor) ]]></author>
                <guid>https://www.sson-analytics.com/hr-talent-workforce/blog-entries/the-war-for-shared-services-talent-is-here-and-you-might-be-underprepared?utm_medium=RSS</guid>
                <pubDate>Wed, 13 Aug 2025 06:40:48 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[August Newsletter]]></title>
                <link>https://www.sson-analytics.com/sson-analytics/blog-entries/august-newsletter?utm_medium=RSS</link>
                <description><![CDATA[ Your August Update: Unlocking the power of Agentic AI and top talent. ]]></description>
                <author><![CDATA[ naomi.secor@ssonetwork.com (Naomi Secor) ]]></author>
                <guid>https://www.sson-analytics.com/sson-analytics/blog-entries/august-newsletter?utm_medium=RSS</guid>
                <pubDate>Wed, 13 Aug 2025 10:30:25 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[The Missed Opportunity Sitting in Your Operating Model]]></title>
                <link>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/the-missed-opportunity-sitting-in-your-operating-model?utm_medium=RSS</link>
                <description><![CDATA[ What is happening? Many GBS organizations confuse digital capability with digital impact. They stack tools on top of outdated logic. They optimize old models... ]]></description>
                <author><![CDATA[ kosch.isabella@gmail.com (Isabella Kosch) ]]></author>
                <guid>https://www.sson-analytics.com/shared-services-gbs-best-practices/blog-entries/the-missed-opportunity-sitting-in-your-operating-model?utm_medium=RSS</guid>
                <pubDate>Wed, 06 Aug 2025 08:16:11 +0000</pubDate>
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