Blog Tag: automation


Looking forward to 2020: Digitalised GBS & automation driving the future of Asian Shared Services
Posted by Syazana Lim on December 9, 2019

Close to 100 Asian shared services professionals participated in the live polling onsite at the 22nd Asian Shared Services & Outsourcing Week held on 19-20 November 2019 in Singapore. Flip through thi...

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Intelligent automation - a game-changer for outsourcing in Industry 4.0
Posted by Esther Lam on November 21, 2019

Outsourcing is confronting headwinds in the age of digital innovation. Are its days numbered? Find out how outsourcing can chart a new course, as we discuss the latest insights from BPO customers in t...

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Process Mining & Mapping as a Basis for Automating Performance
Posted by Syazana Lim on October 30, 2019

At its core, automation is all about the process. Process Mining represents the first step to successful automation and is increasingly seen as a key strategy in transitioning to a smart digital workf...

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Raising the bar with automation and talent: The next step for U.S. Finance & Accounting Shared Services Centers
Posted by Syazana Lim on March 18, 2019

This report looks at how automation and talent can drive further efficiency within Finance & Accounting Shared Services Centers (SSCs). It will go through use cases of Robotic Process Automation (RPA)...

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Getting from good to great: The next frontier in Intelligent Automation
Posted by Syazana Lim on March 1, 2019

Scaling Intelligent Automation (IA) initiatives can be an exciting time for businesses but it will also present various challenges. What should businesses look out for when taking their IA initiatives...

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How to succeed with Intelligent Automation: what our surveys tell us
Posted by Daylin Limonte on July 19, 2018

What’s the evolution from simple desktop automation through to artificial intelligence?

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Accounts Payable: the case for automation and offshoring
Posted by Daylin Limonte on July 3, 2018

Australian businesses have embraced share services with gusto.

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