Blog Tag: BPO

Navigating The New Normal: APAC Shared Services Building Resilience with Automation & The Future of Work
Posted by Syazana Lim on June 11, 2020

As COVID-19 restrictions are gradually being lifted for some APAC countries and economies start to reopen, this interactive report aims to help APAC leaders navigate the new normal.

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BPOs Leading Asian Intelligent Automation Implementations
Posted by Barbara Hodge on January 10, 2018

BPO sector takes leading role in intelligent automation adoption in Asia

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Evolution of Captive SSCs & BPOs in the Iberian Region 2016
Posted by Kate Chan on July 20, 2016

The Iberian region of Spain and Portugual has a long history as an attractive nearshore shared services location for European and African companies. Through this report, understand the functions and i...

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Philippines Market Deep Dive: Captive SSCs and BPOs (2000 – 2015)
Posted by Kate Chan on May 9, 2016

Explore the shared services and BPO landscape in the Philippines in this visual analytics workbook. Play with the data to understand the functions, industries, graduate talent availability, geographie...

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