Blog Tag: China


All Eyes on China
Posted by Barbara Hodge on February 26, 2021

With the Chinese Year of the Ox upon us, it’s a moment for reflection and hope, as we witness China’s resiliency.

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Shared Services in China on the cusp of achieving digitally-enabled Shared Services, but challenges remain
Posted by Esther Lam on May 31, 2019

This report will cover digitalization in China's Shared Services Centers (SSCs) from two lens - common difficulties in IA/RPA projects and data readiness for automation. It will also compare key perfo...

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Harnessing talent and data to power the future of Shared Service Centres (SSCs) in China
Posted by Syazana Lim on February 8, 2019

This report aims to provide a snapshot on existing skills deficits in Chinese Shared Service Centres (SSCs) and offer tips on how SSCs can bridge these skills gaps. Finally, it will illustrate the bro...

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China Shared Services Analysis Shows Large Segment of Mature Centers Underestimating Capabilities
Posted by Syazana Lim on December 17, 2018

This interactive report analyses the results from onsite polling conducted with more than 150 shared services professionals during the 7th Annual Shared Services & Outsourcing Week China, held on 23-2...

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Shared Services China 2018: Talent Availability, CX Strategies, Metrics
Posted by Alyssa Tan on July 25, 2018

SSON Analytics surveyed Shared Services professionals in China and blended the results with proprietary data to explore trending themes in the Chinese Shared Services landscape such as GBS objectives,...

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中国共享服务趋势2018: 人才供应,用户体验战略,性能指标
Posted by Alyssa Tan on July 25, 2018

这份互动化分析报告提供了中国作为共享服务或业务流程外包交付地点的全方位动态资料,以帮助回答核心问题. 出版 2018 年 7 月

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共享服务在中国 – 概况研究
Posted by Alyssa Tan on April 17, 2018

这份可视化互动报告分析了中国共享服务中心的相关调查数据,为人才管理的挑战以及中国智能自动化领域提供了深入的见解。2018 年 4 月出版

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Benchmarking Analysis of China Shared Services Centres in 2017
Posted by Syazana Lim on November 8, 2017

This report showcases the latest Chinese shared services landscape, including results from live audience polling conducted with over 150 shared services professionals at SSON's 6th Annual Shared Servi...

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