Blog Tag: Customer Experience


3 Trends Confirmed at SSON’s European Flagship Event
Posted by Babs Test on May 21, 2019

Real-time feedback from leading European practitioners at SSON's flagship event

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Shared Services in Asia 2018: Next-Generation Workforce, Digital Disruption, Higher-value Tasks, Customer Experience & Operational Metrics
Posted by Syazana Lim on August 1, 2018

This report dives into key themes in Asia's shared services landscape - Next Generation Workforce, Digital Disruption, Higher-value Tasks, Customer Experience and Operational Metrics.

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