Blog Tag: GBS

Global SSO & GBS Re-entry Strategies: Establishing New Rules in the Physical Office & the Future of Work
Posted by Syazana Lim on July 9, 2020

SSON conducted an Office “Re-entry” Strategies pulse survey in May 2020. Over 100 SSO/GBS leaders participated and shared more about their strategies, expectations and priorities. Dive into this repor...

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Looking forward to 2020: Digitalised GBS & automation driving the future of Asian Shared Services
Posted by Syazana Lim on December 9, 2019

Close to 100 Asian shared services professionals participated in the live polling onsite at the 22nd Asian Shared Services & Outsourcing Week held on 19-20 November 2019 in Singapore. Flip through thi...

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How Philippine Delivery Centers are Deploying Success Levers in the Year Ahead
Posted by Babs Test on July 8, 2019

Two levers define value-add for Philippine shared services in the coming years: Global Business Services and Talent.

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3 Trends Confirmed at SSON’s European Flagship Event
Posted by Babs Test on May 21, 2019

Real-time feedback from leading European practitioners at SSON's flagship event

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GBS aspirations, navigating talent and tax woes at the top of the agenda for Shared Services Centers in the Philippines
Posted by Syazana Lim on March 29, 2019

This report will highlight themes in the Philippines Shared Services landscape such as an interest in Global Business Services (GBS), talent management and cost constraints arising from the latest tax...

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Posted by Babs Test on February 19, 2019

Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance

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Should more shared services organisations (SSOs) adopt the global business services(GBS) model?
Posted by Daylin Limonte on September 14, 2017

Despite global business services being the Holy Grail of service delivery, providing a maturity and sophistication of shared services that most can only aspire to, why is it that this model is still u...

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Evolution of Global Business Services to 2017: The Story so Far
Posted by Sian Jenkins on May 31, 2017

SSON Analytics has identified 184 shared services organisations (SSOs) that have embarked on their Global Business Services (GBS) journey. Play with the data in this interactive report to find out whe...

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