Blog Tag: HR


Analytics and workforce management to refocus HR’s value-add in 2020
Posted by Esther Lam on February 12, 2020

Low unemployment and digitalization has impacted the value-add of HR Shared Services, where traditional workforce management may not be able to fully support the needs of a digitally-enabled organizat...

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Next Generation HR Shared Services: What does the best practice HR Service Delivery Model look like?
Posted by Syazana Lim on February 11, 2019

In this day and age, the Shared Services landscape is constantly evolving due to technological disruptions, merger & acquisitions, increasing expectations to provide more value to their customers. Thi...

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Agile-lite in HR
Posted by Syazana Lim on June 25, 2018

With the rapid technological advancements (Intelligent Automation, Artificial Intelligence, Big Data, Cloud, IoT, Augmented/Virtual Reality etc), there is no doubt that we are living in a world that i...

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Happy 40th Birthday to the first of Generation Y…
Posted by Daylin Limonte on September 28, 2017

What the 2017 data tells us about where to find the next-wave of Gen Z, HR-ready graduate talent

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HR Shared Services in 2017: Key Data Insights on Talent, Salary and Benchmarks
Posted by Daylin Limonte on September 13, 2017

This report presents the latest trends across HR shared services organisations according to the results of a survey of 348 HR shared services professionals across the globe, blended with data from the...

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Benchmarking Analysis of U.S. HR Shared Services in 2017
Posted by Daylin Limonte on June 28, 2017

This report showcases the results from live audience polling that was conducted with shared services professionals during SSON's HR Shared Services and Outsourcing Summit held in Chicago, IL in May 20...

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Benchmarking on 4 Key Metrics: Finance/HR Attrition, Days to Close & Cost per Invoice
Posted by Daylin Limonte on June 28, 2017

This interactive report analyzes 188 responses contributed by the SSON community into the Metric Benchmarker across 4 key metrics: Finance Attrition Rate, HR Attrition Rate, Days to Close and Cost per...

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HR Shared Services Center Global Footprint (Captive/Hybrid Excluding BPOs)
Posted by Kate Chan on April 26, 2017

Explore a global overview of 2535 captive and hybrid HR shared services centres with our interactive data report. Gain an understanding of the most popular HR processes and technologies being utiilise...

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