Low unemployment and digitalization has impacted the value-add of HR Shared Services, where traditional workforce management may not be able to fully support the needs of a digitally-enabled organizat...

In this day and age, the Shared Services landscape is constantly evolving due to technological disruptions, merger & acquisitions, increasing expectations to provide more value to their customers. Thi...

With the rapid technological advancements (Intelligent Automation, Artificial Intelligence, Big Data, Cloud, IoT, Augmented/Virtual Reality etc), there is no doubt that we are living in a world that i...

What the 2017 data tells us about where to find the next-wave of Gen Z, HR-ready graduate talent

This report presents the latest trends across HR shared services organisations according to the results of a survey of 348 HR shared services professionals across the globe, blended with data from the...

This report showcases the results from live audience polling that was conducted with shared services professionals during SSON's HR Shared Services and Outsourcing Summit held in Chicago, IL in May 20...

This interactive report analyzes 188 responses contributed by the SSON community into the Metric Benchmarker across 4 key metrics: Finance Attrition Rate, HR Attrition Rate, Days to Close and Cost per...

Explore a global overview of 2535 captive and hybrid HR shared services centres with our interactive data report. Gain an understanding of the most popular HR processes and technologies being utiilise...