Blog Tag: intelligent automation


IA in 2021 & Beyond: 10 Key Factors
Posted by Syazana Lim on April 15, 2021

How are shared services riding the IA wave? Here are 10 key factors to consider

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Global Market Review: Intelligent Automation in Shared Services
Posted by Barbara Hodge on March 12, 2021

Over the past half a dozen years, SSOs have come to – initially, cautiously – experiment with and then enthusiastically embrace process automation technology. In the early days this took the form of r...

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Latin America Shared Services 2020: Growth of Intelligent Automation & Its Impact on Shared Services Performance | Servicios Compartidos Latinoamérica 2020: Crecimiento de la automatización inteligente y su impacto en el rendimiento de los servicios compartidos
Posted by Syazana Lim on April 30, 2020

SSON Analytics has identified and analyzed 601 Shared Services Centers (SSCs) across Latin America; a 21% increase in the number of SSCs 3 years ago. This report will also uncover the latest IA implem...

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Finance Shared Services of the Future: Promoting Digital Performance through IA, Data Analytics, and a New Talent Profile
Posted by Syazana Lim on February 28, 2020

SSON Analytics has analyzed more than 1,000 Finance Shared Services Centers (SSCs) across the United States. This report includes a heat-map visualizing where enterprises have chosen to base their Fin...

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ANZ Shared Services 2020: Overcoming barriers to IA with Change Management & Process Mining
Posted by Syazana Lim on January 31, 2020

In 2020, 60% of ANZ Shared Services are hoping to achieve productivity improvement targets of 8% or more. Improving end-to-end workflow, continuous improvement and adoption of intelligent automation (...

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Data readiness – a precursor to realising the true potential of automation
Posted by Esther Lam on May 29, 2019

Find out more about data-readiness and how you can become data-ready.

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How to succeed with Intelligent Automation: what our surveys tell us
Posted by Daylin Limonte on July 19, 2018

What’s the evolution from simple desktop automation through to artificial intelligence?

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Taking your First Baby Steps into Robotic Automation?
Posted by Syazana Lim on June 25, 2018

A few things to take note before embarking in your Intelligent Automation (IA) journey...

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