SSON Analytics has analyzed more than 1,000 Finance Shared Services Centers (SSCs) across the United States. This report includes a heat-map visualizing where enterprises have chosen to base their Fin...

In 2020, 60% of ANZ Shared Services are hoping to achieve productivity improvement targets of 8% or more. Improving end-to-end workflow, continuous improvement and adoption of intelligent automation (...

Find out more about data-readiness and how you can become data-ready.

What’s the evolution from simple desktop automation through to artificial intelligence?

A few things to take note before embarking in your Intelligent Automation (IA) journey...

Responses from more than 620 Shared Services professionals from all parts of the world contributed to this report that uncovers the 2018 trends in the shared services industry.

BPO sector takes leading role in intelligent automation adoption in Asia

The Intelligent Automation Universe (IAU) is a vendor-agnostic platform that allows users to explore IA solutions (RDA, RPA, cognitive and AI), understand their benefits and gain insights about automa...