Outsourcing is confronting headwinds in the age of digital innovation. Are its days numbered? Find out how outsourcing can chart a new course, as we discuss the latest insights from BPO customers in t...

Responses from more than 620 Shared Services professionals from all parts of the world contributed to this report that uncovers the 2018 trends in the shared services industry.

As the USA’s main trading partner, Canada is an interesting proposition for nearshore shared services for US-headquartered companies. Read on to find out more.

While the number of centers across the Nordic region is still increasing year-on-year, there is also a growing trend of Shared Services Centres migrating away from the region and into Central and East...

The best way to know what's buzzing in the industry is to hear it straight from the people. Here's some insights gleaned from SSON's global survey about the state of the shared services and outsourcin...