Blog Tag: shared services


North America Shared Services 2020 Benchmarking Report – Are you ahead of the curve?
Posted by Syazana Lim on November 15, 2019

This benchmarking report first examines the top benefits and emerging value-added services North American Shared Services provides to their enterprise. Next, it features the latest performance outcome...

Read more
Malaysian SSCs poised to offer better customer experience and capture higher value with Intelligent Automation (IA)
Posted by Esther Lam on May 31, 2019

This report will look through results from live audience polling sessions conducted with nearly 70 shared services professionals at the 7th Malaysian Shared Services & Outsourcing Week, held in Kuala...

Read more
Top 3 Trends in European Shared Services in 2019: How are scope, outsourcing and automation strategies adapting – and why?
Posted by Babs Test on April 1, 2019

The top European SSO trends this year. How are European SSOs adapting to new opportunities in service delivery?

Read more
Shared Services in 2019: New Hires’ Skills Aligned to New Technologies & Outsourcing Given a Boost
Posted by Babs Test on December 18, 2018

Automation is once again driving a revolution in the workplace. Those that are fastest to adapt will take the lead in performance – and success

Read more
Higher Education Institutions must look beyond implementation challenges of Shared Services
Posted by Alyssa Tan on September 21, 2018

While Shared Services implementation risk is real, benefits are also substantial.

Read more
What does good really look like? Benchmark your SSO against 2 different benchmarking datasets
Posted by Syazana Lim on September 11, 2018

How do you benchmark your Shared Services Organisation (SSO)? What data is available?

Read more
Shared Services in Deutschland: Fokus auf Produktivität und Working Capital
Posted by Babs Test on August 15, 2018

Deutschland vis-a-vis mit Europa: Erfolgsfaktoren, GBS-Strategien, Digital Disruption.

Read more
German Shared Services Focused on Productivity and Working Capital
Posted by Babs Test on August 12, 2018

How are German SSOs differentiating themselves from the rest of Europe?

Read more