Blog Tag: Shared Services


An SSON Analytics
Posted by Syazana Lim on May 8, 2020

Gain access to 120+ Shared Services benchmarks. Access the Shared Services Atlas. Utilize the City Cube to compare 3,800 locations across 17 different variables Compare IA vendors by product and so...

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Impact of COVID-19 on Shared Services: Critical Survival Strategies Shared by Nearly 200 Global SSOs Across Different Regions
Posted by Syazana Lim on May 6, 2020

In mid-April, SSON surveyed nearly 200 Shared Service leaders on COVID-19’s impact on business operations*. This report will examine not only global Shared Services trends but also delve deeper into h...

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Future of Finance 2020: Architects of value-creation, leading strategy with transformative insights
Posted by Esther Lam on October 29, 2019

This interactive report captures the latest developments in the Finance function, from data-readiness, Artificial Intelligence (AI), cross-functional collaboration and the evolving value proposition o...

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Philippines Shared Services 2019: Moving up the value-chain by leveraging COEs, process mining, data analytics & benchmarking
Posted by Syazana Lim on September 10, 2019

Close to 100 shared services professionals participated in the live polling conducted during the 10th Philippines Shared Services & Outsourcing Week held on 13-16 August 2019 in Makati, Philippines. F...

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Design thinking, agile and predictive analytics to take HR Shared Services beyond 2020
Posted by Esther Lam on July 25, 2019

This report will look at the relevance of agile and design thinking in HR Shared Services and provide tips on change management when implementing these initiatives. It will also share some considerati...

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Transforming Shared Services Centres (SSCs) in the DACH region by leveraging GBS, digitalisation, automation & analytics
Posted by Syazana Lim on July 16, 2019

This interactive report examines 3 key themes in the DACH region: 1) Global Business Services, 2) Finance Transformation and 3) HR Transformation. Flip through to learn more on how SSCs in the DACH re...

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European Shared Services 2019: Increased automation, data analytics & GBS to drive enhanced customer experience
Posted by Syazana Lim on July 4, 2019

More than 200 shared services professionals participated in the live polling conducted during the 19th European Shared Services & Outsourcing Week held on 13-16 May 2019 in Lisbon, Portugal. Flip thro...

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Shared Services in China on the cusp of achieving digitally-enabled Shared Services, but challenges remain
Posted by Esther Lam on May 31, 2019

This report will cover digitalization in China's Shared Services Centers (SSCs) from two lens - common difficulties in IA/RPA projects and data readiness for automation. It will also compare key perfo...

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