Blog Tag: SSC


Raising the bar with automation and talent: The next step for U.S. Finance & Accounting Shared Services Centers
Posted by Syazana Lim on March 18, 2019

This report looks at how automation and talent can drive further efficiency within Finance & Accounting Shared Services Centers (SSCs). It will go through use cases of Robotic Process Automation (RPA)...

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Shared Services Magic Combination: Innovative Leadership + Healthy Ecosystem
Posted by Babs Test on March 4, 2019

Lots of opportunity, but incomplete ecosystem and lack of data readiness is limiting Malaysian centers' impact.

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THE TOP CHALLENGES FACING SSCS AND HOW TO LEVERAGE DATA TO OVERCOME THEM
Posted by Babs Test on February 19, 2019

Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance

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Harnessing talent and data to power the future of Shared Service Centres (SSCs) in China
Posted by Syazana Lim on February 8, 2019

This report aims to provide a snapshot on existing skills deficits in Chinese Shared Service Centres (SSCs) and offer tips on how SSCs can bridge these skills gaps. Finally, it will illustrate the bro...

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The Evolution of ANZ Shared Services across the maturity curve: Trends in operating model, outsourcing, service offerings, IA & talent management
Posted by Syazana Lim on January 31, 2019

This interactive report showcases the different strategies, goals and challenges faced by Shared Services of various maturity level in ANZ. Key themes include scope expansion, the changing outsourcing...

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The Transformative Potential of Shared Services in Higher Education: What's Behind the Promise and How to Nail the Transition
Posted by Syazana Lim on January 23, 2019

This report showcases how Shared Services can engender transformational change in operational efficiency within U.S. Higher Education Institutions. It will outline observed changes pre and post-implem...

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China Shared Services Analysis Shows Large Segment of Mature Centers Underestimating Capabilities
Posted by Syazana Lim on December 17, 2018

This interactive report analyses the results from onsite polling conducted with more than 150 shared services professionals during the 7th Annual Shared Services & Outsourcing Week China, held on 23-2...

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Malaysia's Shared Services 2019: Talent is increasingly competitive but IA's impact still hampered by incomplete ecosystem
Posted by Syazana Lim on December 17, 2018

This interactive report provides the latest trends on intelligent automation (IA), talent management and knowledge services across Malaysia's Shared Services industry.

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