SSON Research & Analytics Meet the Team
- Naomi SecorGlobal Managing Director, SSON Research & AnalyticsAboutIn 2005, Naomi Secor began her career with SSON in NYC, building and producing SSON's Global Events Portfolio. As global leader of SSON, Naomi is responsible for the continuous growth of SSON's various business units. In late 2020, she introduced and scaled the Professional GBS Certification Program. As leader of SSON Research & Analytics, Naomi looks after the strategic growth of the practice, and manages the GBS Consulting Program.
- Josh MatthewsGlobal Membership Director, SSON Research & AnalyticsAboutJosh is responsible for business development, focusing his time on building, nurturing and growing corporate partnerships within the Shared Services & GBS industry. He is the go-to source of information for the latest research, capabilities and services that are available with a subscription to SSON Research & Analytics. With a keen understanding of industry trends and a proven track record, Josh leverages his strategic insights to drive innovative solutions and forge lasting connections, ensuring SSON R&A remains at the forefront of the Shared Services & GBS landscape.
- Barbara HodgeGlobal Editor-In-Chief, SSON Research & AnalyticsAboutBarbara is responsible for SSON Reserach & Analytics global content - including specialist reports - which cements SSON's position as the most trusted resource for practitioners from around the world. As the voice of SSON R&A, she ensures the content reflects current trends and opportunities to help SSO leaders continuously drive performance.
- Tom BangemannHead of Data Development & Research, SSON Research & AnalyticsAboutAs Head of Data Development & Research, Tom guides the strategic direction of SSON R&A's surveys, and provides interpretation of the data, providing unmatched insights to the shared services and GBS community. He is a subject matter expert for GBS, benchmarking and KPI models. Previously, Tom worked at Arthur Andersen for 9 years, and at The Hackett Group for 19 years.
- Syazana LimSenior Analyst & Head of Product, SSON Research & AnalyticsAboutSyazana leads a talented team of data scientists and developers, spearheading the end-to-end development of all SSON R&A’s product suite, including the Metric Benchmarker, City Cube, Shared Services Atlas, Intelligent Automation Universe, and Visual Analytics Workbooks. Beyond product development, she plays a key role in SSON R&A’s annual benchmarking initiatives, such as the Top 20 Most Admired SSO/GBS Study and World's Best GBS Study.
- Kokchin KamFull Stack Web Developer, SSON Research & AnalyticsAboutKam Kok Chin is the web developer with over 6 years' experience. He is responsible for the coding, design and layout of a website according to SSON’s specification and ensure that sites meet user expectations.
