Value Reframed: From Back Office to Digital Growth Engine


23 - 24 September 2025  l  Virtual
Naomi Secor

Naomi Secor

Global Managing Director SSON Research & Analytics
Naomi Secor

In 2005, Naomi Secor began her career with SSON in New York City. As global leader of SSON, Naomi is responsible for the strategic direction and continuous growth of all SSON customer channels, including: SSON Events, SSON Digital, SSON Research and Analytics and Global Business Services Training & Certification. It is her priority to ensure that SSON lives up to its global mission statement and commitment to its customers. This is accomplished through vendor-agnostic best practice content, newest data insights, unparalleled networking and learning opportunities.

Day One, Tuesday, September 23, 2025

8:45 AM Opening Remarks & Keynote Panel: GBS Has Outgrown Its Job Description - Now What?

GBS is no longer just a service provider - it’s a catalyst for enterprise agility, AI-driven innovation, and digital value creation. Hear how leading organizations are rewriting the GBS playbook to deliver transformation outcomes that matter at the highest levels. Leave with a clear blueprint for elevating GBS from operational excellence to enterprise growth partner.

  • Redefine GBS’s role as a strategic business enabler
  • Build C-suite credibility by aligning to growth and transformation outcomes
  • Accelerate GBS impact with practical wins that build enterprise credibility