Purchase-to-Pay remains a critical lever for improving operational efficiency, compliance, supplier experience, and working capital performance. SSON Research & Analytics data shows that 54% of organizations already have a dedicated Purchase-to-Pay process owner operating within GBS, making P2P the most mature process ownership area across enterprise services.

This session features a real-world case study on transforming P2P through process standardization, intelligent automation, and stronger end-to-end visibility. Learn how this organization is modernizing approvals, invoice processing, and supplier interactions to reduce complexity, improve control, and create a more agile, data-driven P2P operation. The discussion will also examine the growing role of AI and agentic automation in driving touchless execution across the P2P lifecycle.