Welspun GBS has distinguished itself by embedding digital capability directly into enterprise operations rather than treating transformation as a layer on top of service delivery. Through AI-led smart manufacturing initiatives, the organization is improving yield, reducing operational variability, and driving measurable business impact at scale. In FY25 alone, Welspun GBS delivered approximately USD 9 million in enterprise value while processing more than 6.7 million transactions at 99.98% accuracy. Building on this momentum, the organization has set an FY26-27 strategic target to drive up to USD 25 million in enterprise value through BPS, B2B SaaS, and Smart Factory initiatives. 

This session explores how Welspun GBS is evolving beyond traditional service delivery into an enterprise execution model where AI, operational governance, process ownership, and digital capability are directly connected to business outcomes. The discussion will examine what a next-generation GBS operating model looks like in practice and how enterprise value is being scaled through tighter integration between operations, technology, and decision-making.