Benchmark in the Metric Intelligence Hub™
A revolutionary new benchmarking tool, the Metric Intelligence Hub™ allows you to immediately view country and industry-specific benchmarking datasets across 100 key Finance & Accounting, HR and IT metrics. Access proven, accurate benchmarking data today.
Compare 3800+ Locations For Shared Services
Planning your shared services location strategy? Compare 3800+ cities around the world across 17 key variables including number of existing SSCs, talent and languages availability, cost of labour, average salaries, cost of living, and more.
Explore the Intelligent Automation Universe
A comprehensive knowledge database of intelligent automation projects in business services around the world, including RDA, RPA, Cognitive and Artificial Intelligence. Compare vendor capabilities, customer footprints and access real-life use cases.
This report will focus on the importance of processes and talent in Shared Services by giving an insight into process mining and human capital analytics. It will also share key metrics on talent and attrition in U.S. Shared Services Centers (SSC). Published April 2019.
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