SSON Analytics - Shared Services & Outsourcing Insights

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Benchmark in the Metric Intelligence Hub™

A revolutionary new benchmarking tool, the Metric Intelligence Hub™ allows you to immediately view country and industry-specific benchmarking datasets across 100 key Finance & Accounting, HR and IT metrics. Access proven, accurate benchmarking data today.

Metric Intelligence Hub

Compare 3800+ Locations For Shared Services

Planning your shared services location strategy? Compare 3800+ cities around the world across 17 key variables including number of existing SSCs, talent and languages availability, cost of labour, average salaries, cost of living, and more.

SSON Analytics City Cube - Compare shared services locations

Explore the Intelligent Automation Universe

A comprehensive knowledge database of intelligent automation projects in business services around the world, including RDA, RPA, Cognitive and Artificial Intelligence. Compare vendor capabilities, customer footprints and access real-life use cases.

SSON Analytics Intelligent Automation Universe

Intelligent Automation in modern Shared Services - a catalyst for opportunities, driving strategy and service excellence

Intelligent Automation’s (IA) impact in Shared Services is set to increase in the coming years, according to more than 700 professionals, who tell us how IA is value-adding to their offerings, impacting strategy and augmenting their workforce. Also included are results on how Centres Of Excellence (COEs) are driving automation success. Don't miss out on SSON Analytics' definitive report on technology in modern Shared Services, where insights are available across regions and SSC maturities. Published September 2019

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Intelligent Automation Shared Services