SSON Analytics - Shared Services & Outsourcing Insights

Benchmark in the Metric Intelligence Hub™

A revolutionary new benchmarking tool, the Metric Intelligence Hub™ allows you to immediately view country and industry-specific benchmarking datasets across 16 key Finance & Accounting and HR metrics. Access proven, accurate benchmarking data today.

Metric Intelligence Hub

Compare 1400 Shared Services Locations

Planning your shared services location strategy? Compare 1400 cities around the world across 14 key variables including number of existing SSCs, talent and languages availability, cost of labour, average salaries, cost of living, and more.

SSON Analytics City Cube - Compare shared services locations

Explore the Intelligent Automation Universe

A comprehensive knowledge database of intelligent automation projects in business services around the world, including RDA, RPA, Cognitive and Artificial Intelligence. Compare vendor capabilities, customer footprints and access real-life use cases.

SSON Analytics Intelligent Automation Universe - RPA in shared services

Intelligent Automation Adoption in Manufacturing Shared Services Organisations

This report gives an analysis of Intelligent Automation (IA) adoption in 21 shared services organisations (SSOs) from the Consumer Package Goods (CPG) Manufacturing and Industrial Manufacturing industries. Published October 2017

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Analysis of Intelligent Automation Adoption in Manufacturing Shared Services Organisations

Digestible, data-driven insights for Shared Services & Outsourcing

Shared services data tailored to fit your needs Start a conversation to find out more

Drill down using the Metric Intelligence Hub™ Benchmarking metrics for 122 countries and 22 vertical industries

The City Cube Compare 1400 shared services locations around the world across 15 variables

Intelligent Automation Universe Track the global landscape of RPA, Cognitive and AI implementations and vendor capabilities

Benchmark in the Metric Intelligence Hub™

Compare 1400 Shared Services Locations

Explore the Intelligent Automation Universe

"Despite having the highest risk of windstorm and flood as well as a high earthquake threat, Manila has the largest SSC concentration in APAC"

"By utilizing SSON Analytics’ data tools/analytics reports BD has been able to benchmark and assess how the company is positioned against world-class performers. Knowing that what we are reading has been provided by practitioners makes it a very trustworthy source of information."

"We have found the Enterprise Dashboard and the SSC Metric Checker particularly insightful, as both are developed on factual analysis based on quantitative measures such as cost, cycle time, FTE effort, use of shared services, and application complexity."