GBS aspirations, navigating talent and tax woes at the top of the agenda for Shared Services Centers in the Philippines

This report will highlight themes in the Philippines Shared Services landscape such as an interest in Global Business Services (GBS), talent management and cost constraints arising from the latest tax reforms. It will list certain factors that firms should look out for when implementing a GBS and suggest tips on how Shared Services Centers can better manage talent. Finally, it will compare talent availability and operational costs in different cities domestically and internationally. Published March 2019.