With more than two years of continuous upheaval and change behind them, Shared Services and GBS organisations are having a pivotal moment. There has never been a greater time for progressive GBS leaders to step up to the next level to redefine operating model, reposition for purpose, lead with growth, operate with agility, and deliver value through intelligence. Explore some of the challenges and opportunities facing European business services operations. Published December 2022
Key Trends & Insights, European Shared Services & GBS Organisations, 2023
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