Shared Services Future Locations: The Next Big Shuffle

As the business landscape transforms, the role of location in the Shared Services and Global Business Services (GBS) model becomes increasingly vital. This integral component is not only under constant scrutiny but is subject to ongoing changes that shape the strategies of leading organizations.

This webinar delves into the heart of this evolution, leveraging survey data to explore the intricate relationship between risk, global footprint, and growth objectives. Uncover current GBS and shared services locations, and gain insights into strategic expansion. 

Agenda:

• Location as a Keystone in the SSO/GBS Model: Explore strategic positioning for cost, quality, and risk, while also gaining access to the latest skillsets crucial for success
• Where to Go, and Why? Navigate the decision-making process for optimal service delivery locations and gain insights into the considerations that lead organizations to select specific regions
• Locations in GBS: Reasons and Plans to Change: Examine the dynamic landscape of shifting global footprints and the underlying motivations driving strategic adjustments

Save the date and stay ahead of the curve in the GBS location evolution.

Speakers:

Tom Bangemann
Data Development & Research Advisor
SSON Research & Analytics

Tom Bangemann has decades of experience in services delivery models, specifically with GBS, benchmarking, and KPI models, and today advises SSON Research & Analytics’ Data Development & Research. In his role, he advises on the strategic direction of SSON R&A's surveys, analyses, and reports, and assists with the interpretation of data for SSON R&A subscribers, providing unmatched insights to the international shared services and GBS community.

Tom previously worked for The Hackett Group for 19 years. He is a senior advisor with profound experience in delivery, sales, business development and international consulting and was named “HR Superstar” by HRO Magazine 5 times between 2005-2019. He acts as a mentor and SSON R&A Advisor to industry executives, and has mentored up to the level of CHRO of a US$ 1bn listed company.

Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics

Barbara is responsible for SSON Reserach & Analytics global content - including specialist reports - which cements SSON's position as the most trusted resource for practitioners from around the world. As the voice of SSON R&A, she ensures the content reflects current trends and opportunities to help SSO leaders continuously drive performance.