The Top 20 Most Admired SSOs & GBS Benchmarking Analysis

What can you learn from this year's Top 20 SSOs? We present their outstanding results and show you how you can benchmark against this dataset yourself.

Discover the exceptional achievements of SSO/GBS organizations in our exclusive webinar, featuring insights from the 7th annual benchmarking study.

🚀 What to Expect:

• Operational Metrics and KPIs: Delve into key performance indicators spanning Automation, HR & Talent, Finance, IT, and beyond.
• Benchmarking Mastery: Explore top quartile benchmarks for critical metrics, providing a holistic view of industry standards.
• Strategic Insights: Gain valuable perspectives on service delivery models, learning initiatives, automation strategies, and key achievements of the Top 20.
• Craft Your Benchmark Report: Utilize SSON R&A's My Report Wizard Data Tool to instantly compare your performance against the Top 20 dataset.

Don't miss this exclusive opportunity to gain insights, benchmarks, and strategies from the forefront of SSO/GBS excellence.

Speakers:

Naomi Secor
Global Managing Director
SSON Research & Analytics

In 2005, Naomi Secor began her career with SSON in NYC, building and producing SSON's Global Events Portfolio. As global leader of SSON, Naomi is responsible for the continuous growth of SSON's various business units. In late 2020, she introduced and scaled the Professional GBS Certification Program. As leader of SSON Research & Analytics, Naomi looks after the strategic growth of the practice, and manages the GBS Consulting Program.

Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics

Barbara is responsible for SSON Reserach & Analytics global content - including specialist reports - which cements SSON's position as the most trusted resource for practitioners from around the world. As the voice of SSON R&A, she ensures the content reflects current trends and opportunities to help SSO leaders continuously drive performance.