Metrics & Benchmarking

Explore our benchmarking reports which includes SSON's Annual Top 20 Most Admired SSOs Benchmarking Study
Top 20 Most Admired Shared Services Organisations 2017 – Shared Service Center Level Analysis
This benchmarking report highlights the shared service center level results from Top 20 Most Admired Shared Services Organizations Study conducted in December 2016 and covers various metrics in Purchase to Pay, Record to Report, Order to Cash and Attrition.
Published March 2017
Top 20 Most Admired Shared Services Organisations 2017 – Strategic Level Analysis
This interactive benchmarking report highlights the results from SSON Analytics' Top 20 Most Admired Shared Services Organizations Benchmarking Study that was conducted in December 2016. Covered in this report are the centre make-up, GBS progression, knowledge-based work progression and more.
Published March 2017