Top 20 Most Admired SSO/GBS 2022 Benchmarking Analysis

Showcasing results from the Top 20 Most Admired Shared Services Organizations (SSOs) and Global Business Services (GBS) 2022 Benchmarking Study.

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This FREE webinar was recorded on:
28 October, 2022
11:00 AM - 11:45 AM EST



SSON Research & Analytics has taken a scientific approach to identify the annual Most Admired SSOs and GBS in the world listing, using a methodology that collates SSON's cross-channel proprietary data from SSON’s global community of 180,000 members. 

During this webinar, attendees will receive highlights from the Top 20 Most Admired Shared Services Organizations (SSOs) and Global Business Services (GBS) 2022 Benchmarking Study.  

During this webinar, attendees will:   

  • Receive operational metrics and KPIs gathered
  • Uncover top quartile, median benchmark and bottom quartile for metrics across several categories such as: Automation, General Finance, HR & Talent, IT, Order to Cash (O2C), Payroll, Procure to Pay (P2P), Record to Report (R2R), and Treasury
  • Gain insights into The Top 20’s service delivery model, learning & development initiatives, automation strategy, strategic targets, key achievements and center demographics

Plus....Learn how to create your own benchmarking progress report using SSON R&A's My SSC Report Wizard. 


Speakers:

Naomi Secor
Global Managing Director
SSON Research & Analytics


Josh Matthews
Global Membership Director
SSON Research & Analytics

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We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.