This interactive report looks to uncover the latest IA trends shaping Shared Services / GBS in the 2020s. Some of the key questions answered include: "What drives Intelligent Automation in your organisation?", "Which technologies are a priority for IA integration?", "What are the top 3 factors determining process selection for IA", "What is your approach to get from proven IA capability to enterprise-wide implementation?" and "How do you foresee IA solutions evolving?". Published October2020
Advancing your Automation Strategy to the Next Level in the 2020s
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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