Analytics Workbooks

Benchmarking Analysis of DACH Shared Service Centres 2016
This report contains an analysis of the audience polling results from Jahresforum Shared Services & Outsourcing Woche 2016. Focusing on shared services centres within the DACH region of Germany, Austria and Switzerland, discover how your centre compares in terms of e-voicing adoption rates, attritio
Published December 2016
Evaluating Risk in Asia Pacific Shared Services Hotspots 2016
What factors impact your decisions in choosing your new shared services centre's location? This interactive report provides a comparative analysis of natural hazards, social conflicts and economic risks across shared services hotspots within APAC.
Published December 2016
Audience Benchmarking Results from Shared Services & Outsourcing Week Asia 2016
Fresh out of Shared Services & Outsourcing Week Asia 2016, here are the results from the audience polling session. Find out how your Asian shared services centre measures up in terms of attrition rate, invoice cycle time and robotic process automation integration.
Published December 2016
Global Shared Services Job Market 2017
How is the global shared services job market changing every month? This report provides real-time insights – view a heatmap of the world's most active job markets and discover the top companies that are hiring this week. Browse through a list of job ads around the world as well.
Published December 2016
MENA Shared Services Landscape 2016 (Captive/Hybrid Excluding BPOs)
This report provides an overview of shared services within the Middle East and North Africa (MENA) region, diving into data on the distribution, functions and attrition rates of centres located there. This report also features the polling results from Shared Services & Outsourcing Week Middle East 2
Published November 2016
U.S. Shared Services Job Market 2017
This report provides real-time insights into the US shared services job market. View a heatmap of the region's most active job markets and discover the top companies that are hiring this month.
Published November 2016
U.S. Shared Services Landscape 2017: The War for Talent
This report provides a city-by-city analysis of the US shared services landscape, focusing on talent availability, salary trends and job market whilst utilising real-time data. In addition, get a breakdown of the top SSC cities.
Published November 2016
APAC Shared Services Job Market 2017
This report provides real-time insights into the APAC shared services job market. View a heatmap of the region's most active job markets and discover the top companies that are hiring this month.
Published November 2016