SSON Analytics Blog

SSON Analytics Releases Most Admired SSO 2019 Benchmarks
- Posted by Syazana Lim on September 12, 2019

SSON Analytics releases its latest global benchmarking study with the Most Admired Shared Services Organisations for 2019

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How Philippine Delivery Centers are Deploying Success Levers in the Year Ahead
- Posted by Babs Test on July 8, 2019

Two levers define value-add for Philippine shared services in the coming years: Global Business Services and Talent.

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ESTABLISHING A CENTER OF EXCELLENCE (COE) IN AUTOMATION – 4 Critical Ingredients
- Posted by Yasmine Abdel on July 2, 2019

Leveraging a Center of Excellence (COE) for automation can help companies overcome the operational painpoints encountered when implementing and scaling IA.

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Data readiness – a precursor to realising the true potential of automation
- Posted by Esther Lam on May 29, 2019

Find out more about data-readiness and how you can become data-ready.

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3 Trends Confirmed at SSON’s European Flagship Event
- Posted by Babs Test on May 21, 2019

Real-time feedback from leading European practitioners at SSON's flagship event

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Top 3 Trends in European Shared Services in 2019: How are scope, outsourcing and automation strategies adapting – and why?
- Posted by Babs Test on April 1, 2019

The top European SSO trends this year. How are European SSOs adapting to new opportunities in service delivery?

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Shared Services Magic Combination: Innovative Leadership + Healthy Ecosystem
- Posted by Babs Test on March 4, 2019

Lots of opportunity, but incomplete ecosystem and lack of data readiness is limiting Malaysian centers' impact.

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THE TOP CHALLENGES FACING SSCS AND HOW TO LEVERAGE DATA TO OVERCOME THEM
- Posted by Babs Test on February 19, 2019

Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance

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