Analytics Workbooks
Analysis of Intelligent Automation Adoption in Manufacturing Shared Services Organisations
This report gives an analysis of Intelligent Automation (IA) adoption in 21 shared services organisations (SSOs) from the Consumer Package Goods (CPG) Manufacturing and Industrial Manufacturing industries.
Published October 2017
Published October 2017
Intelligent Automation Universe – Q3 2017 Market Update
What tasks are being automated using IA? What's making IA implementations fail in reality? Who is adopting IA and where is it happening? This interactive report presents key data insights from our data tool, the Intelligent Automation Universe.
Published October 2017
Published October 2017
Intelligent Automation Adoption in Central and Eastern Europe (CEE) Business Services 2017
This report provides an overview of intelligent automation (IA) adoption based on 61 recorded cases of IA pilots and implementations in Central Eastern Europe (CEE).
Published October 2017
Published October 2017
Evaluating Risk and Resilience of Shared Services Hotspots within the Pacific Ring of Fire 2017
This report studies the natural disaster risk probability and resilience of shared services locations within the Pacific Ring of Fire.
Published October 2017
Published October 2017
Intelligent Automation Adoption in Asia Business Services 2017
This report provides a snapshot of Intelligent Automation (IA) adoption based on 390 recorded cases of IA pilots and implementations in Asia as listed in the Intelligent Automation Universe (IAU).
Published September 2017
Published September 2017
Intelligent Automation Adoption in United States Business Services
This report provides a snapshot of the Intelligent Automation (IA) adoption based on 214 recorded cases of IA pilots and implementations in the United States as listed in the Intelligent Automation Universe (IAU).
Published September 2017
Published September 2017
Shared Services in U.S. Higher Education & Government: Analysis of the 2017 Landscape
A report put together by blending all recent data (within the last 12 months) to give a combined perspectives of 56 Higher Education and Government shared services organisations in the United States.
Published September 2017
Published September 2017
Intelligent Automation: Deep dive into BFSI Shared Services Organisations
This report highlights the learnings from a survey to 24 shared services organisations from the Banking, Financial Services & Insurance (BFSI) industry on their experiences implementing intelligent automation (IA) within their organisations to date.
Published September 2017
Published September 2017
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
Contact us
SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.