Analytics Workbooks

Digitisation accelerates innovation and expansion in European Shared Services
Shared Services and Global Business Services (GBS) in Europe are set to double down on digitisation in 2020 to reach new heights in service delivery. This interactive report will showcase insights from a survey of more than 60 European Shared Services and GBS professionals,
Published December 2019
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Looking forward to 2020: Digitalised GBS & automation driving the future of Asian Shared Services
Close to 100 Asian shared services professionals participated in the live polling onsite at the 22nd Asian Shared Services & Outsourcing Week held on 19-20 November 2019 in Singapore. Flip through this interactive report to find out the latest Asian shared services insights.
Published December 2019
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Climbing up the value chain: 4 key enablers for Malaysia Shared Services in 2020
This interactive report examines the four crucial areas for Malaysia Shared Services to successfully climb up the value chain, enhance its competitive advantage, and retain its place as one of the most attractive Shared Services locations.
Published December 2019
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Future of Finance Asia 2020: Next-level analytics and technology to guide strategy and optimise value-creation
More than 60 Finance leaders in Asia share their insights on the reinvention of the Finance function in this interactive report, which will offer insights on the evolution of the Finance functional scope, crucial drivers of value and the benefits of digitalisation in the Finance function.
Published November 2019
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North America Shared Services 2020 Benchmarking Report – Are you ahead of the curve?
This benchmarking report first examines the top benefits and emerging value-added services North American Shared Services provides to their enterprise. Next, it features the latest performance outcomes of North American SSCs to benchmark against: Top 20 Most Admired SSOs, HR metrics and RPA metrics.
Published November 2019
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Process Mining & Mapping as a Basis for Automating Performance
At its core, automation is all about the process. Process Mining represents the first step to successful automation and is increasingly seen as a key strategy in transitioning to a smart digital workforce model. Don't miss this Process Mining report sponsored by Minit.
Published October 2019
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Future of Finance 2020: Architects of value-creation, leading strategy with transformative insights
This interactive report captures the latest developments in the Finance function, from data-readiness, Artificial Intelligence (AI), cross-functional collaboration and the evolving value proposition of Finance. Find out how Finance leaders are staying ahead of the curve in capturing higher value...
Published October 2019
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Top 20 Most Admired Shared Services Organisations 2019 Benchmarking Analysis
This interactive benchmarking report showcases the results from the Top 20 Most Admired Shared Services Organisations (SSOs) benchmarking study 2019.
Published October 2019
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