Analytics Workbooks

Women in Shared Services: Challenges and Stress Management
This visual analytics report surveyed over 100 women in financial services to understand some of the challenges they face and how they respond to it.
Published May 2018
2018 State of Finance & Accounting Shared Services in the US
This visual analytics report on F&A shared services centres in the United States gives you a snapshot of the current state of things in 2018 as well as explore the prevailing challenges.
Published May 2018
共享服务在中国 – 概况研究
这份可视化互动报告分析了中国共享服务中心的相关调查数据,为人才管理的挑战以及中国智能自动化领域提供了深入的见解。2018 年 4 月出版
Published April 2018
Intelligent Automation in Canada 2018
This visual analytics report deep-dives into the Intelligent Automation (IA) landscape in Canada to give you a snapshot of what shared serivces organisations (SSOs) are doing with regards to IA.
Published April 2018
Starting on Your IA Journey: What You Should Know
This visual analytics report blends data from SSON Analytics' most recent surveys and Global Intelligent Automation Market Reports to answer 6 key questions that would be useful when embarking on your Intelligent Automation (IA) journey.
Published April 2018
Trends in HR SSCs 2018: Current Enablers of Knowledge-Based Work and The Future of Automation
Trends in HR SSCs 2018: Current Enablers of Knowledge-Based Work and The Future of Automation
Published March 2018
Examining 2018 Trends in ANZ Shared Services Centres
This report analyses the results from ANZ respondents who participated in the 2018 State of Shared Services and Outsourcing Industry survey to examine the latest trends in ANZ Shared Services Centres (SSCs)
Published March 2018
SSON's Annual State of Shared Services & Outsourcing Industry Survey Results 2018: Talent Focus
This 2nd report from our annual State of Shared Services and Outsourcing Industry survey (2018) explores key talent-related themes in Shared Services. Flip through the pages to find out the responses from more than 620 Shared Services professionals globally who responded to the survey.
Published February 2018