Analytics Workbooks

Shared Services in North America 2019: Workforce Strategies, GBS Objectives, Key Measures of Success
This report reviews the Shared Services landscape in North America to provide insights on workforce strategies, skills being prioritised, popular tools & technologies for investments, objectives for Global Business Services (GBS), and key measures of success.
Published November 2018
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Top 20 Most Admired Shared Services Organizations 2018 Benchmarking Analysis
This interactive report showcases the aggregated results from the Top 20 Most Admired Shared Services Organizations (SSOs) benchmarking study 2018. Flip through this report to see how these companies are performing for 41 key metrics across 8 different categories.
Published November 2018
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Intelligent Automation for BFSI: Implementation Challenges, Business Case vs Reality, Use Cases
This report deep-dives into Intelligent Automation (IA) implementation within the Banking, Financial Services and Insurance (BFSI) sector to answer core questions such as implementation challenges, how the business case stacks up to reality and what are some use cases.
Published November 2018
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Future of Finance in Europe 2019: Key Strategies, Digital Enablers & Skills Prioritised
This report explores the unprecedented pace of change within the Finance function by looking at the strategies of Finance leaders, digital enablers and how the role of Finance is evolving.
Published October 2018
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US Higher Education Shared Services Centers: Locations, Processes & Functions, Top Implementation Tips
It's been demonstrated that Shared Services benefits the private sector, and growing evidence indicate that Shared Services can also be effectively applied in the public sector. This report aims to answer some of the most popular questions such as how the Higher Education landscape looks in the US
Published September 2018
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Digital Innovation & Business Transformation in the Nordic Region 2018
SSON Analytics has blended proprietary and public data on the Nordic region to explore the key themes of the upcoming Nordic Business Transformation 2018. Flip through the pages to find out more on business transformation and digital innovation in the Nordic Business Services landscape.
Published August 2018
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Analysing Finance Shared Services Centres in ANZ 2018: Maturity, Automation, Strategies
This report deepdives into Finance Shared Services Centres (SSCs) in Australia and New Zealand (ANZ) to examine key questions on landscape, automation journey (including Intelligent Automation, Robotic Process Automation and Artificial Intelligence) and SSO strategy for talent, innovation, digital..
Published August 2018
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Germany vs Europe: Key Measures of Success, GBS Strategies, Digital Disruption
SSON Analytics has blended survey results with proprietary data to analyse how German Shared Services Organisations (SSOs) match up to other European SSOs on a number of key trending topics such as automation journey and GBS strategies.
Published August 2018
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