Enterprises have been trying to automate Order-to-Cash for more than 20 years – and yet the findings of SSON’s Research Insight Report on OTC are mixed at best. In other words: Plenty of opportunity left.
This report highlights the clear gaps in OTC that impact working capital (for example, master data remains unresolved), but also highlights “actionable insights” to help you chart your journey forwards. It includes case study examples from practitioners on the challenge of cost/benefit calculations, and successful people strategies, as well as how to get the most out of the SSO/GBS model to positively impact working capital.
With one crisis seemingly chasing the other, transformation initiatives are full steam ahead and the SSO/GBS model is constantly reasserting its value. Learn more in this report.
This report is available as part of an SSON R&A subscription, or purchasable a la carte.
Contributors:
- Tom Bangemann, Head of Data Development and Research, SSON Research & Analytics
- Chris McCann, Previously Director of Business Strategy at BOSE; now MD at Baker Tilly; Business Process Expert/Transformation, Automation and Strategic Change Leader
- Laszlo Rab, Associate Director, Revenue Operations EMEA at Novocure
- Peter Evans, Previously Director of Service and Performance Management at LEGO Group; Operational Experience Executive
