ESG is playing an increasingly significant role in the business landscape, including in the context of Shared Services Organizations and Global Business Services, with many aspects already legally mandated.
As a result of the acquired process expertise and capability, SSO/GBS have a unique opportunity to contribute to & drive improved ESG practices within their own operations as well as those of the larger enterprise.
This report reflects the findings of a recent survey of Shared Services and GBS executives, and summarizes the strategies, support, and impact of the model on Environmental, Social and Governance issues – an area that presents a significant opportunity for scope expansion.
Contributors:
- Tom Bangemann, Head of Data Development and Research, SSON Research & Analytics
- Martin Reeves, Practice Leader Consider Solutions
- Manoj Kalra, Global Head of Group Business Services & Senior Vice President at dsmfirmenich
- John Marler, Director, Global ESG at Ingram Micro
- Raluca Dobra, Global Sustainability Lead at Allianz Services
