Why run a survey and write a report about outsourcing – what could possibly be new?
In truth, we felt that the current permanent crisis environment in an already “VUCA” world justifies taking a new look at the future GBS delivery model.
In this report, SSON Research & Analytics' Head of Data and Research, Tom Bangemann, reviews the GBS model and the various outsourcing options and models in their totality.
In addition, GBS leaders contribute valuable insights into their sourcing strategies and why they chose them: outsourcing for speed of action; vested for a unified transition; and hybrid to leverage the strengths of each party.
This report is available as part of an SSON R&A subscription, or purchasable a la carte.
Contributors:
- Tom Bangemann, Head of Data Development and Research, SSON Research & Analytics
- Sameer Jalundhwala, Senior Vice President, GBS Operations & Outsourcing, NTT Ltd
- Sandeep Poddar, Head of AkzoNobel GBS India Center
- Philipp Zimmermann, Head of HR Strategy, Siemens Energy
