Talent Management & Skill Development
Critical GBS Skills & Capabilities
The scarcity of quality talent is an ongoing challenge globally, and Global Business Services (GBS) have revolutionized workforce management and employee experience by embracing new-age talent strategies and fostering a culture of innovation.
In 2024, upskilling talent takes the top spot as the primary objective for SSO/GBS leaders. On the recruitment front, a noticeable trend over the last three years has been the adoption of regional or location-agnostic strategies.
This webinar will delve into the latest talent strategies in terms of recruitment, attracting talent, prioritized skills, new roles in SSO/GBS, insights into Gen Z motivations, and more.
Attendees will learn:
- Impact on Workforce
- Talent Strategies
- Employee Experience
- Motivations & Retentions
- Applications in AI & Data Analytics
The SSON R&A data presented in this series represents over 330 shared services and GBS leaders who participated in our State of the Industry Survey conducted in Q4 2023. Additionally, where we have data spanning multiple years, we have incorporated trending data to highlight industry shifts. Don't miss this exceptional opportunity to take your talent management strategies to new heights!
Speakers:
Barbara Hodge
Principal Analyst & Global Digital Editor
SSON Research & Analytics
Barbara is responsible for SSON Reserach & Analytics global content - including specialist reports - which cements SSON's position as the most trusted resource for practitioners from around the world. As the voice of SSON R&A, she ensures the content reflects current trends and opportunities to help SSO leaders continuously drive performance.
