Latin America Shared Services 2020: Growth of Intelligent Automation & Its Impact on Shared Services Performance | Servicios Compartidos Latinoamérica 2020: Crecimiento de la automatización inteligente y su impacto en el rendimiento de los servicios compartidos

SSON Analytics has identified and analyzed 601 Shared Services Centers (SSCs) across Latin America; a 21% increase in the number of SSCs 3 years ago. Interact with the heat-map to find out where enterprises have chosen to base their SSCs and much more. Next, this report will uncover the latest IA implementation strategies, emerging IA tools, SSCs experience with automation-to-date and also feature 3 key RPA metrics for you to benchmark against. Spanish translations are available. Published April 2020.