Insights from Shared Services & GCC Week India 2025

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Step into the data-driven heart of Indian Shared Services, GCCs, and GBS excellence with this exclusive visual analytics workbook. Based on live onsite polling of industry leaders, this workbook reveals the actual benchmarks across 10 key metrics—spanning automation, finance, and HR performance. Published June 2025.

SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.

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SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.

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