Driving Greater Value in European GBS & Shared Services: Scope Expansion, Improved Customer Centricity & End-to-End Ownership


Scope expansion, driving greater value-add, and end-to-end process optimisation are three key priorities of European Shared Services & GBS. Delve into this interactive Visual Analytics Workbook to uncover which services are being integrated into Shared Services & GBS, explore leading indicators to drive customer value, and understand current strategies for end-to-end process ownership. Published July 2022