SSO Week Europe 2025 – Live Poll of Metrics in P2P, O2C, R2R, and HR


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This visual analytics workbook presents key insights from onsite polling conducted at SSOWeek Europe (Lisbon, May 2025), where shared services and GBS leaders shared live benchmarks regarding their European operations. The data spans core functional areas including Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), and Human Resources (HR).​ ​​Published July 2025

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