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This workbook explores how global delivery footprints are being reshaped, the factors influencing location decisions, and the regions, sourcing models and capabilities expected to play a greater role in the years ahead.
Published September 2026
SSON Research & Analytics is the leading global data and research platform for the Shared Services and GBS industry. Built on insights from the world's largest and most established community of business services professionals, we deliver the metrics, benchmarks, insights, and advisory that drive performance worldwide.
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