Metric Benchmarker
Benchmark your SSO/GBS across 100+ unique metrics:
- TOP 20 MOST ADMIRED SSO/GBS: Stack up against leading SSO/GBS in the world with data from the Top 20 Most Admired SSO/GBS globally
- METRIC INTELLIGENCE HUB™: Benchmark against your peers with industry and location-specific (country/region) datasets across Finance & Accounting, HR, Procurement, IT and Automation metrics.
- SSC REPORT WIZARD: Input data and create your own personalized benchmark report
The Metric Benchmarker is available as part of an SSON R&A subscription. If you are a subscriber, click here to access this data tool.
Watch a quick introduction video to the Metric Benchmarker Tool.
Hear What The Community is Saying
"As every GBS organization, we are constantly challenged to transform and drive value add, while protecting our delivery foundations. We are proud to receive – fifth in a row – this global recognition, an objective confirmation for us doing the right thing. Kudos to all our teams across the globe. No doubt – SSON data benchmarking – was essential for this journey"
Maciej Piwowarczyk
Formerly Head of Global Business Services
Discovery Inc.
"We are delighted and honored to be featured among the Top 20 Most Admired SSOs for the fifth year in a row! This benchmark study provides valuable insight into how GBS as an industry is developing and allows companies to compare versus peers on what they do well and what can be improved in order to drive a high-performing GBS organization."
Steve Rudderham
Global Leader for Carrier Business Services
