Metrics & Benchmarking | SSON Analytics
Top 20 Most Admired Shared Services Organizations 2018 Benchmarking Analysis

This interactive report showcases the aggregated results from the Top 20 Most Admired Shared Services Organizations (SSOs) benchmarking study 2018. Flip through this report to see how these companies are performing for 41 key metrics across 8 different categories.

Salary in Shared Services Benchmarking Report: Central and Eastern Europe

This report analyses Finance, HR, Payroll, Supply Chain & Procurement, and Marketing salaries in the Shared Services industry across the capitals of 12 Central and Eastern European (CEE) countries: Albania, Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, and Slovenia. Published December 2017

Benchmarking on 4 Key Metrics: Finance/HR Attrition, Days to Close & Cost per Invoice

This interactive report analyzes 188 responses contributed by the SSON community into the Metric Benchmarker across 4 key metrics: Finance Attrition Rate, HR Attrition Rate, Days to Close and Cost per Invoice. Published June 2017

Top 20 Most Admired Shared Services Organisations 2017 – Shared Service Center Level Analysis

This benchmarking report highlights the shared service center level results from Top 20 Most Admired Shared Services Organizations Study conducted in December 2016 and covers various metrics in Purchase to Pay, Record to Report, Order to Cash and Attrition. See how your SSO stands up to the Top 20 SSOs with the Metric BenchmarkerPublished March 2017

Top 20 Most Admired Shared Services Organisations 2017 – Strategic Level Analysis

This interactive benchmarking report highlights the results from SSON Analytics' Top 20 Most Admired Shared Services Organizations Benchmarking Study that was conducted in December 2016. Covered in this report are the centre make-up, GBS progression, knowledge-based work progression and more. See how your SSO stands up to the Top 20 SSOs with the Metric BenchmarkerPublished February 2017