Every year, SSON Research & Analytics publishes a list of Top 20 Most Admired Shared Services Organizations (SSO) and Global Business Services (GBS). These SSO/GBS are recognized based on results of a benchmarking performance study that covers 2 areas – organization profile and performance benchmarks. This interactive benchmark report showcases the aggregated results of these top 20 SSO/GBS. Published September 2023.
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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