Unlocking GBS Excellence: What the World’s Best Are Doing Differently — And How You Can Get There

What we have learned from the 2025 World's Best GBS Study


This webinar will take place on:
10 July, 2025
10:00 AM - 10:45 AM EDT

🌟 What Makes the World’s Best GBS Teams Stand Out?

Ever wondered what truly sets top Global Business Services (GBS) organizations apart? Now’s your chance to find out - straight from the experts.

In this exclusive webinar, you’ll get insider access to the critical takeaways from the 2025 World’s Best GBS Awards. Hear directly from the judges as they unpack the real-world strategies, capabilities, and cultural traits behind award-winning performance. Whether you’re running a complex, mature GBS or still scaling up, this session is packed with insights that will help you benchmark, evolve, and unlock new value.

What You’ll Walk Away With:

✅ The key ingredients driving elite GBS performance

✅ How applying for the award can level up your strategy - even if you don’t think you’ll win

✅ A clearer path from where you are now to high-performance

✅ Practical takeaways you can implement immediately

Why Attend?

Because winning isn’t the only goal - learning how to win is just as powerful. You’ll leave this session with ideas that spark action, inspire reflection, and move your GBS forward.

Save Your Spot!

Whether you're scaling, transforming, or just looking for inspiration to do things better - this is your backstage pass to what the best are doing. Register now and start shaping your next big leap.


Speakers:

Tom Bangemann
Head of Data, Development & Research
SSON Research & Analytics
Natarajan Gopalan
World's Best GBS Judge
SSON Research & Analytics
Robert Weltevreden
World's Best GBS Judge
SSON Research & Analytics
Richard Dobbs
World's Best GBS Judge
SSON Research & Analytics

Moderator:

Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics