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Today, global enterprises face unprecedented challenges. These include navigating geopolitical tensions, adapting to rapid technological advancements, and managing complex supply chains. Amidst these hurdles, Global Business Services (GBS) emerges as a pivotal catalyst for sustainable growth, standing as a cornerstone for global enterprises, enabling them to navigate economic uncertainties and achieve sustainable growth in an increasingly complex world.
This report highlights the findings of a recent survey conducted by SSON Research & Analytics. The results provide valuable insights into the strategic importance of GBS in driving enterprise growth and thus shifting from cost-containment towards core business support and the front office.
