This report dives into five core pillars that define GBS success and considers how to get the best out of each pillar from your current standpoint: how to prepare for the future; and how AI can “level-up” the impact given GBS’s influence over AI strategy.
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.
