Building Data-Intelligent Global Business Services

About This Webinar

Investing in a data intelligent GBS organization not only reduces costs and cycle time, but it also improves the organization’s data insight capabilities to drive better, faster business decisions. A data intelligent GBS organization is a catalyst for optimizing customer and employee experience – a prerequisite for maximizing sustainable value. Focusing on a data intelligent GBS organization requires leaders to undergo a mindset shift as they focus on how best to build and mature the GBS organization.

During this webinar, attendees will:

• Recognize how a data intelligent GBS can be the vehicle to attract, develop and engage high performing talent
• Learn about the optimal data-led processes and how to bring our people along the journey 
• Receive a practical approach for starting the journey today towards building a data enabled GBS capability
• Obtain highlights from SSON Research & Analytics' study on GBS data analytics adoption, maturity and future plans