GBS Disruption: Threats & Opportunities
25 July, 2024
10:00 AM - 11:00 AM EST
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About This Webinar
In the next decade, Global Business Services (GBS) will undergo a profound transformation. What was once a domain dominated by transactional tasks in finance, HR, procurement, and IT, will evolve into a sophisticated arena propelled by GenAI and knowledge services, promising not just cost savings, but a significant leap in business value creation and strategic partnerships.
SSON Research & Analytics conducted a survey on the biggest disruptors impacting GBS and shared services, encompassing practitioners, BPO and tech providers, and consultants.
Join us to explore:
- The future landscape of GBS in 10 years
- Essential skills for success
- Key risks to consider
- 10X technologies reshaping GBS
Receive survey highlights, expert analysis, and actionable steps you can take now to stay ahead in this transformative journey. Don't miss the opportunity to shape the future of GBS with us!
Speakers:
Naomi Secor
Global Managing Director
SSON Research & Analytics
SSON Research & Analytics
Barbara Hodge
Principal Analyst & Global Digital Editor
SSON Research & Analytics
SSON Research & Analytics
